We want you to be satisfied with your purchase. Returns must be authorized by Hennin Headwear within 30 days of receiving your purchase, and postmarked back to us within 40 days of receipt. Orders eligible for refund must meet the following requirements:
If any returns do not meet the above requirements, you will be contacted and the items will be returned to you immediately. We reserve the right to refuse a refund if your items show signs of damage, wear, misuse, and/or alterations. Please contact our customer service at shop@henninheadwear.com for any additional questions.
If your return meets all of the above requirements and is sent back to HH within the time line specified above then your refund will be processed in the original form of payment within 3 business days. We will notify you via email to the address listed on your account when this transaction takes place. Please be advised that your banking institution may require additional days to process and post to your account.